Recently, In Pingxiang City, Jiangxi Kelley Chemical Packing Co., Ltd. successfully completed the delivery of a batch of plastic hollow float balls. The company’s outstanding foreign trade salesperson Claire successfully facilitated a cooperation with a well-known German environmental protection company. A batch of high-quality plastic hollow float balls have been packed as planned and have been successfully dispatched to the Hamburg Port in Germany, providing crucial support for the local environmental governance projects.
After receiving the customer’s requirements, Claire responded promptly and immediately communicated with the supervisor Sandy. Based on the specific working conditions of the German customers, she recommended the company’s independently developed polypropylene plastic hollow float ball. This product has advantages such as resistance to acid and alkali corrosion, strong anti-aging performance, stable buoyancy, and long service life. It fully complies with German industrial standards and the customer’s personalized needs. In addition, she actively arranged for sample delivery and provided detailed product parameters and factory inspection reports to help the customer fully understand the product performance and build trust in the company.
During the subsequent communication and negotiation process, Claire patiently and promptly answered the customers’ questions regarding product specifications, packaging requirements, logistics timeliness, after-sales services, etc., and formulated precise supply and logistics plans. She selected an efficient and stable shipping route for the customers, tracked the status of the goods throughout the process, promptly provided the customers with logistics information, and enabled the customers to keep track of the goods’ movements in real time.
“From the initial communication to the final delivery, Ms. Claire’s professional competence and efficient service left a deep impression on us,” the purchasing director of the German environmental protection company stated in the email. “Through sample testing, we are extremely satisfied with the performance of the plastic hollow float balls from Kelley chemical packing company. We believe that these products will help our wastewater treatment project operate efficiently. We look forward to conducting deeper cooperation with your company in the future.”
Regarding the successful delivery of this order, Sandy, the manager of the Foreign Trade Department, said: “Throughout the entire process, Claire demonstrated outstanding professional business skills, accurately meeting customer demands, promptly providing various information, and enabling the project to proceed smoothly. This successful cooperation not only affirmed our work but also motivated us to maintain this rigorous and efficient working attitude in the face of more complex orders in the future, constantly optimizing the process and improving service quality.”
The director of the Foreign Trade Department, Emily said: “First of all, I would like to congratulate Claire on successfully facilitating the cooperation with the German environmental protection company. This project started from the initial customer communication, to product recommendation, communication and negotiation, and finally to the delivery. All departments worked closely together, forming a powerful working synergy. Every step was filled with the team’s efforts. I hope everyone will continue to carry forward the team spirit, continuously improve their own abilities, explore the market, and create more brilliant achievements for the company.”
The successful delivery of this large batch of plastic hollow float balls marks an important milestone in the development of Kelley chemical packing company. It also injects new impetus into the development of the environmental protection industry. In the future, Kelley chemical packing company will continue to uphold the concepts of innovation, quality and service, constantly improving product quality and technical level, and providing customers with higher-quality chemical packing products to help various industries achieve green and sustainable development.
Post time: Sep-10-2025